Identity Transition & Career Coaching
Identity Transition & Career Coaching
- I work with humanitarians, leaders, high-achieving women, international professionals navigating significant identity transitions and career changes.
- I help you gain clarity, reconnect with your values and strengths, and create a meaningful path forward by shaping your NEXT IDENTITY.
- My approach combines ICF coaching, NLP techniques, business psychology, grounded on personal leadership experience in international organizations, and the NEXT IDENTITY™ coaching method developed through MBA research on professional identity transitions.
Zoya G Coaching - How Phoenix with roots became my symbol
The phoenix has long been a symbol of transformation, resilience, and renewal. It rises from the ashes, not because life has been easy, but because challenges have become the foundation for growth. For many leaders, professionals, and people navigating major life transitions, this journey feels deeply familiar.
What makes my phoenix different is its roots.
While the phoenix represents reinvention, the roots represent identity, values, and the experiences that shape who we are. True transformation is not about becoming someone else. It is about growing into a fuller expression of who you have always been. The roots remind us that even as we evolve, change careers, move across countries, assume new leadership roles, or redefine our purpose, we remain connected to our unique story.
As a coach, I believe lasting change happens when we honor both elements: courage to rise and embrace new possibilities & wisdom to stay grounded in what matters most.
The phoenix with roots reflects the journey of many of my clients: accomplished professionals who are navigating transitions, seeking clarity, rebuilding confidence, or creating a meaningful next chapter. It symbolizes the balance between growth and authenticity, ambition and self-awareness, transformation and belonging.
Because the strongest wings are supported by the deepest roots.
The phoenix has long been a symbol of transformation, resilience, and renewal. It rises from the ashes, not because life has been easy, but because challenges have become the foundation for growth. For many leaders, professionals, and people navigating major life transitions, this journey feels deeply familiar.
What makes my phoenix different is its roots.
While the phoenix represents reinvention, the roots represent identity, values, and the experiences that shape who we are. True transformation is not about becoming someone else. It is about growing into a fuller expression of who you have always been. The roots remind us that even as we evolve, change careers, move across countries, assume new leadership roles, or redefine our purpose, we remain connected to our unique story.
As a coach, I believe lasting change happens when we honor both elements: courage to rise and embrace new possibilities & wisdom to stay grounded in what matters most.
The phoenix with roots reflects the journey of many of my clients: accomplished professionals who are navigating transitions, seeking clarity, rebuilding confidence, or creating a meaningful next chapter. It symbolizes the balance between growth and authenticity, ambition and self-awareness, transformation and belonging.
Because the strongest wings are supported by the deepest roots.
About me
Hi! I am Zoya Golovneva, ACC ICF coach, NLP Practitioner, MBA in business psychology and coaching.
I help those who are tired of living by “shoulds” and are ready to finally listen to themselves.
I am that thoughtful, compassionate conversational partner who truly knows how to listen, does not judge, and gently helps - step by step - to reconnect with yourself: with your desires, your deeper meaning, and your TRUE INNER SELF.
My Path
My life has always been about responsibility, decisions, and people.
I bring over 17 years of experience in law, including 12 years in international humanitarian missions across Europe, Latin America, and the Middle East.
Emergency contexts. High stakes. Uncertainty.
Launching projects and offices from scratch.
Negotiations. Team leadership. Complex decisions.
Throughout all of this, I learned what matters most: to see living human beings behind their roles - their fears, motivations, pain, strength, and potential.
Today, this is my core superpower as a coach.
I help those who are tired of living by “shoulds” and are ready to finally listen to themselves.
I am that thoughtful, compassionate conversational partner who truly knows how to listen, does not judge, and gently helps - step by step - to reconnect with yourself: with your desires, your deeper meaning, and your TRUE INNER SELF.
My Path
My life has always been about responsibility, decisions, and people.
I bring over 17 years of experience in law, including 12 years in international humanitarian missions across Europe, Latin America, and the Middle East.
Emergency contexts. High stakes. Uncertainty.
Launching projects and offices from scratch.
Negotiations. Team leadership. Complex decisions.
Throughout all of this, I learned what matters most: to see living human beings behind their roles - their fears, motivations, pain, strength, and potential.
Today, this is my core superpower as a coach.
For more than 17 years, my career was built around law, leadership, and service. From the outside, my career looked successful. Yet over the years, I began to notice a question growing louder within me:
"What truly helps people create lasting change?"
"What truly helps people create lasting change?"
Why I chose coaching
My own experience of identity shift and professional transition became a turning point.
It challenged many assumptions I had about achievement, success, and self-worth. During that period, coaching gave me something I had not found elsewhere: a space to slow down, think deeply, reconnect with myself, and hear my own voice beneath expectations and responsibilities.
For the first time, I was not looking for the right answer. I was discovering my own.
That experience transformed not only the way I approached my life, but also the way I understood leadership, personal growth, and human potential.
I chose coaching because I believe people are far more resourceful than they often realize. Today, I combine my leadership experience, legal and humanitarian background, business psychology education, and professional coaching training to support people navigating significant life and career transitions.
Nothing brings me greater satisfaction than witnessing a person move from confusion to clarity, from self-doubt to self-trust, and from an old identity that no longer fits toward a future that feels genuinely their own.
I chose coaching as a natural continuation of what has always mattered most to me: helping people navigate change, discover their strengths, and create lives that reflect who they truly are.
My own experience of identity shift and professional transition became a turning point.
It challenged many assumptions I had about achievement, success, and self-worth. During that period, coaching gave me something I had not found elsewhere: a space to slow down, think deeply, reconnect with myself, and hear my own voice beneath expectations and responsibilities.
For the first time, I was not looking for the right answer. I was discovering my own.
That experience transformed not only the way I approached my life, but also the way I understood leadership, personal growth, and human potential.
I chose coaching because I believe people are far more resourceful than they often realize. Today, I combine my leadership experience, legal and humanitarian background, business psychology education, and professional coaching training to support people navigating significant life and career transitions.
Nothing brings me greater satisfaction than witnessing a person move from confusion to clarity, from self-doubt to self-trust, and from an old identity that no longer fits toward a future that feels genuinely their own.
I chose coaching as a natural continuation of what has always mattered most to me: helping people navigate change, discover their strengths, and create lives that reflect who they truly are.
My education
2004–2009 — Bachelor’s Degree in International Law, Belarusian State University
2012–2013 — Master of Laws (LL.M.), University of Granada
2024 — Certified Transformational Coach
2024 — Certified Life Coach
2025 — Level-1 ICF Learning Program, International Global Coaching University
2026 — MBA in Business Psychology and Coaching, Synergy Business School (Dubai)
2026 — NLP Practitioner, iNLP American Institute
2026 — Associate Certified Coach by International Coaching Federation (ACC ICF)
2012–2013 — Master of Laws (LL.M.), University of Granada
2024 — Certified Transformational Coach
2024 — Certified Life Coach
2025 — Level-1 ICF Learning Program, International Global Coaching University
2026 — MBA in Business Psychology and Coaching, Synergy Business School (Dubai)
2026 — NLP Practitioner, iNLP American Institute
2026 — Associate Certified Coach by International Coaching Federation (ACC ICF)
Transitions rarely begin with a clear roadmap.
A new role, relocation, career change, burnout, becoming a parent, leaving a long-held position, or simply realizing that the life you built no longer feels like your own can create uncertainty, self-doubt, and a loss of direction.
A new role, relocation, career change, burnout, becoming a parent, leaving a long-held position, or simply realizing that the life you built no longer feels like your own can create uncertainty, self-doubt, and a loss of direction.
Coaching process
Coaching offers a confidential and non-judgmental space to pause, reflect, and reconnect with yourself.
Unlike advice, coaching does not tell you what to do. Instead, it helps you uncover your own answers, make sense of competing priorities, and move forward with greater clarity and confidence.
Through coaching, you can:
They stay because they discover a deeper understanding of who they are becoming and how they want to move forward.
The goal is not to become someone else.
The goal is to become more fully yourself.
Coaching offers a confidential and non-judgmental space to pause, reflect, and reconnect with yourself.
Unlike advice, coaching does not tell you what to do. Instead, it helps you uncover your own answers, make sense of competing priorities, and move forward with greater clarity and confidence.
Through coaching, you can:
- gain clarity when facing important decisions;
- reconnect with your values, strengths, and authentic goals;
- navigate professional and personal transitions more confidently;
- overcome limiting beliefs and self-doubt;
- develop healthier boundaries;
- strengthen your resilience during periods of uncertainty;
- create meaningful and sustainable change.
They stay because they discover a deeper understanding of who they are becoming and how they want to move forward.
The goal is not to become someone else.
The goal is to become more fully yourself.
How we can work together
Chemistry call (FREE)
The first meeting is a safe step towards yourself.
We will get to know each other, discuss your goals, and see whether working together feels comfortable for both of us.
Duration: 15-30 minutes.
Free of charge.
We will get to know each other, discuss your goals, and see whether working together feels comfortable for both of us.
Duration: 15-30 minutes.
Free of charge.
STRATEGIC session
A Strategic Session is a one‑off form of support when clarity, a decision, or relief is needed right now.
Together, we’ll explore your situation, identify the key points of tension, and define a clear course of action.
This session helps you quickly regain focus, confidence, and support in a challenging situation.
Duration: 2 hours
Fee: Please see the My Services section
Together, we’ll explore your situation, identify the key points of tension, and define a clear course of action.
This session helps you quickly regain focus, confidence, and support in a challenging situation.
Duration: 2 hours
Fee: Please see the My Services section
Coaching contract
Working in a session package (5–10 sessions or year‑long support) is a structured, ongoing process in which we work step by step on your goals and intentions.
This format allows for deeper self‑understanding, integration of new decisions, and sustainable movement toward meaningful change.
Session duration: 55 min.
Investment: Please see the My Services section.
This format allows for deeper self‑understanding, integration of new decisions, and sustainable movement toward meaningful change.
Session duration: 55 min.
Investment: Please see the My Services section.
My services
Pressing the button "Purchase" you agree on the terms and conditions. Please, contact me via e-mail with a copy of the invoice to confirm your purchase. For arrangement of payments in a different currency, please, contact me directly via e-mail.
STRATEGIC session
When you need clarity now.
Ideal for:
Duration: 2 hours
Ideal for:
- difficult career decisions;
- relocation questions;
- leadership challenges;
- conflicting priorities;
- moments when you feel stuck.
Duration: 2 hours
CLARITY Package | 5 sessions
For a specific goal or transition.
Ideal if you want to:
Each session: 55 minutes.
Ideal if you want to:
- build confidence;
- prepare for change;
- improve work-life balance;
- navigate a professional challenge;
- develop a new mindset or habit.
Each session: 55 minutes.
NEXT IDENTITY
package | 10 sessions
package | 10 sessions
My signature coaching programme.
Designed for professionals experiencing significant identity and career transitions.
Together we work through:
Each session: 55 minutes.
Designed for professionals experiencing significant identity and career transitions.
Together we work through:
- understanding where you are today;
- letting go of outdated roles and expectations;
- reconnecting with your values and strengths;
- designing your next chapter;
- building confidence in your new identity.
Each session: 55 minutes.
ANNUAL COACHING PARTNERSHIP
For leaders who value having a trusted thinking partner throughout the year.
Includes:
Includes:
- bi-weekly coaching sessions;
- ongoing support between sessions;
- accountability and reflection;
- space for strategic thinking and personal growth.
PREMIUM CAREER TRANSITION & NEXT IDENTITY™ PROGRAMME
A comprehensive coaching and career transition programme for international professionals ready to successfully navigate their next professional chapter.
This premium programme combines career strategy, professional branding, interview preparation, and transformational coaching to help you not only secure your next opportunity, but also build a career aligned with who you are becoming.
Whether you are considering a career change, relocation, transition from the humanitarian sector, a return to the workforce, or a move into leadership, we work together from initial uncertainty to confident action.
This premium programme combines career strategy, professional branding, interview preparation, and transformational coaching to help you not only secure your next opportunity, but also build a career aligned with who you are becoming.
Whether you are considering a career change, relocation, transition from the humanitarian sector, a return to the workforce, or a move into leadership, we work together from initial uncertainty to confident action.
INTERNATIONAL CAREER ACCELERATOR
3-Month Intensive Coaching & Mentoring ProgrammeFor ambitious students, recent graduates, and early-career professionals who want to build a successful international career with confidence, clarity, and a strategic plan.
Many talented young professionals dream of working for the UN, international organizations, NGOs, multinational companies, or global consulting firms.
This programme combines coaching and mentoring to help you understand both who you want to become and how to get there.
Contact me Many talented young professionals dream of working for the UN, international organizations, NGOs, multinational companies, or global consulting firms.
This programme combines coaching and mentoring to help you understand both who you want to become and how to get there.
ACC ICF Coach
I am a proud member of the International Coaching Federation (ICF) and hold the Associate Certified Coach (ACC) credential.
The ICF is the world's leading professional coaching organization, setting globally recognized standards for coaching ethics, competencies, and professional practice.
For my clients, this means confidence that our work together is grounded in a professional, evidence-based coaching approach. I adhere to the ICF Code of Ethics, engage in ongoing professional development, and maintain high standards of confidentiality, trust, and client-centered partnership.
As an ACC ICF coach, I do not provide ready-made answers or advice. Instead, I create a safe and supportive space where you can think more clearly, explore new perspectives, uncover your own solutions, and move forward with greater confidence and purpose.
Why does this matter?
Coaching is not about telling you what to do. It is about helping you discover the clarity, confidence, and inner resources you already possess.
The ICF is the world's leading professional coaching organization, setting globally recognized standards for coaching ethics, competencies, and professional practice.
For my clients, this means confidence that our work together is grounded in a professional, evidence-based coaching approach. I adhere to the ICF Code of Ethics, engage in ongoing professional development, and maintain high standards of confidentiality, trust, and client-centered partnership.
As an ACC ICF coach, I do not provide ready-made answers or advice. Instead, I create a safe and supportive space where you can think more clearly, explore new perspectives, uncover your own solutions, and move forward with greater confidence and purpose.
Why does this matter?
- Professional coaching standards and ethics
- A confidential and judgment-free environment
- Proven coaching methodologies and competencies
- Ongoing professional development and supervision
- A partnership focused on your goals, values, and growth
Coaching is not about telling you what to do. It is about helping you discover the clarity, confidence, and inner resources you already possess.
Reviews
Here are my clients' reviews after successful work together. You can find more at my LinkedIn page.
Terms & Conditions
Booking and Payment
All sessions must be booked in advance.
Payment is required prior to the session unless otherwise agreed.
Package fees must be paid before the first session.
Rescheduling Policy
Appointments may be rescheduled with at least 24 hours notice.
Sessions cancelled with less than 24 hours notice may be charged in full.
Client Responsibility
Coaching is a collaborative process.
The client remains fully responsible for their decisions, actions, and results.
Refund Policy
At Zoya G Coaching, I am committed to providing high-quality coaching services and reserving dedicated time for each client. Because coaching services involve the allocation of time, preparation, and personalized support, all fees paid for coaching sessions, packages, programs, workshops, and related services are non-refundable.
By purchasing coaching services, you acknowledge and agree that:
By engaging coaching services, you confirm that you have read and accepted this Refund Policy.
Coaching Disclaimer
Coaching is not psychotherapy, counselling, legal advice, financial advice, or medical treatment.
If appropriate, clients may be encouraged to seek support from qualified healthcare or other professional providers.
All sessions must be booked in advance.
Payment is required prior to the session unless otherwise agreed.
Package fees must be paid before the first session.
Rescheduling Policy
Appointments may be rescheduled with at least 24 hours notice.
Sessions cancelled with less than 24 hours notice may be charged in full.
- Package Validity5-session package: valid for 4 months
- NEXT IDENTITY package: valid for 6 months
- Annual coaching: valid for 12 months
Client Responsibility
Coaching is a collaborative process.
The client remains fully responsible for their decisions, actions, and results.
Refund Policy
At Zoya G Coaching, I am committed to providing high-quality coaching services and reserving dedicated time for each client. Because coaching services involve the allocation of time, preparation, and personalized support, all fees paid for coaching sessions, packages, programs, workshops, and related services are non-refundable.
By purchasing coaching services, you acknowledge and agree that:
- All payments are final.
- No refunds will be provided for completed coaching sessions or partially used packages.
- Failure to attend a scheduled session does not entitle the client to a refund.
- Coaching packages must be used within the agreed timeframe unless otherwise specified in writing.
- If a session is cancelled or rescheduled by the coach due to unforeseen circumstances, the session will be rescheduled at a mutually convenient time.
By engaging coaching services, you confirm that you have read and accepted this Refund Policy.
Coaching Disclaimer
Coaching is not psychotherapy, counselling, legal advice, financial advice, or medical treatment.
If appropriate, clients may be encouraged to seek support from qualified healthcare or other professional providers.
Frequently Asked Questions
What is coaching?
Coaching is a professional partnership designed to help you gain clarity, overcome obstacles, and move towards meaningful goals.
Unlike consulting, mentoring, or therapy, coaching does not focus on providing advice or treating mental health conditions. Instead, coaching helps you access your own resources, insights, and solutions through a structured conversation.
Is coaching right for me?
Coaching may be helpful if you:
What can I expect during a coaching session?
Each session is a confidential conversation tailored to your needs.
Together, we explore your current situation, identify opportunities and obstacles, challenge limiting assumptions, and develop practical actions aligned with your goals.
Many clients leave sessions with greater clarity, renewed confidence, and concrete next steps.
How many sessions do I need?
This depends on your goals.
Is coaching confidential?
Yes. Everything discussed during coaching sessions remains strictly confidential, except where disclosure is required by law or where there is a risk of serious harm.
Creating a safe, trusting, and non-judgmental space is fundamental to my coaching practice.
Do you offer coaching in different languages?
Yes. Sessions are available in:
Yes. All coaching sessions take place online, allowing clients from anywhere in the world to work with me.
What is career transition coaching?
Career transition coaching supports you through a major professional change: leaving a role, changing fields, or rebuilding after a career you loved. It isn't about polishing your CV. It helps you understand who you are beyond your job title, what you want next, and how your experience translates into a new direction. You leave with clarity, a plan, and the confidence to act on it.
Who is career transition coaching for?
It's for professionals at a turning point: people who have recently left a job or lost one, specialists who have spent 10 or more years in one field and feel stuck, and expats rebuilding their lives after relocating. It's also for anyone who knows the old path no longer fits but doesn't yet see the new one. My clients include lawyers, humanitarians, psychologists, IT specialists, managers, and women who carry everything and rarely stop to ask what they want.
What is identity transition coaching?
Every big change asks two questions: what do I do next? and who am I now? Most people try to answer the first while skipping the second, and that's why they feel stuck. Identity transition coaching works with the deeper shift. We acknowledge what you're leaving behind, explore who you have become through your experience, and gradually build a next chapter that fits the person you are today, not the one you were ten years ago. It's for anyone whose title, country, or role has changed and who is asking, "Who am I without it?"
Do you work with UN and humanitarian professionals?
Yes, this is at the heart of my work. I spent many years in international humanitarian work myself, so I understand the mission-driven identity, the duty stations, the relocations, and the uncertainty the sector is facing today. You won't need to explain what a P-level or a rotation means. We can go straight to what matters: what's next for you.
Can coaching help after leaving the UN?
Yes. Leaving the UN is rarely just a job change. It often feels like losing a part of who you are, your community, and your sense of purpose. Coaching gives you space to grieve that honestly, recognise the skills and values you carry with you, and build a next chapter on your own terms. That might be another international role, a private practice, consulting, or something entirely new.
What is identity transition coaching?
When your career changes, your identity changes with it. Identity transition coaching works with that deeper shift: the question "Who am I without my title?" Instead of rushing to the next job, we explore your values, strengths, and priorities as they are now, not as they were ten years ago. That way your next step reflects who you've become.
What is NEXT IDENTITY™?
NEXT IDENTITY™ is my coaching method for professionals in transition. It has five stages: Release (letting go of what no longer fits), Awareness (seeing clearly who you are now), Reset (redefining your values and priorities), Resources (recognising what you already bring), and Navigation (choosing and moving towards your next direction). It has been tested with 25 clients across 9 countries.
Do you work with clients internationally?
Yes. I work with clients around the world and have lived and worked in many countries myself, so I understand the realities of expat and international life. Sessions are available in English, Spanish, and Russian.
Are coaching sessions online?
Yes, all sessions take place online via video call, so you can join from anywhere, whether you're at home, at a duty station, or in the middle of a relocation. We choose a time that works across time zones.
What does an ACC ICF coach mean?
ICF is the International Coaching Federation, the world's leading professional body for coaches. ACC stands for Associate Certified Coach, an internationally recognised credential. To earn it, a coach must complete accredited coach training, log at least 100 hours of coaching with clients, work with a mentor coach, pass a performance assessment and the ICF exam, and follow the ICF Code of Ethics. For you, it means working with a trained, accountable professional who follows international standards of confidentiality and ethics.
Coaching is a professional partnership designed to help you gain clarity, overcome obstacles, and move towards meaningful goals.
Unlike consulting, mentoring, or therapy, coaching does not focus on providing advice or treating mental health conditions. Instead, coaching helps you access your own resources, insights, and solutions through a structured conversation.
Is coaching right for me?
Coaching may be helpful if you:
- feel stuck or uncertain about your next step;
- are considering a career change, relocation, or major life transition;
- struggle with self-doubt despite professional success;
- want to reconnect with your values and priorities;
- seek greater confidence, clarity, and direction.
What can I expect during a coaching session?
Each session is a confidential conversation tailored to your needs.
Together, we explore your current situation, identify opportunities and obstacles, challenge limiting assumptions, and develop practical actions aligned with your goals.
Many clients leave sessions with greater clarity, renewed confidence, and concrete next steps.
How many sessions do I need?
This depends on your goals.
- A Strategic Session is often enough for a specific decision or immediate challenge.
- A 5-session package is suitable for a focused goal or short-term transition.
- The NEXT IDENTITY programme is designed for deeper personal and professional transformation.
- Annual support provides ongoing partnership through complex leadership and life transitions.
Is coaching confidential?
Yes. Everything discussed during coaching sessions remains strictly confidential, except where disclosure is required by law or where there is a risk of serious harm.
Creating a safe, trusting, and non-judgmental space is fundamental to my coaching practice.
Do you offer coaching in different languages?
Yes. Sessions are available in:
- English
- Russian
- Spanish
Yes. All coaching sessions take place online, allowing clients from anywhere in the world to work with me.
What is career transition coaching?
Career transition coaching supports you through a major professional change: leaving a role, changing fields, or rebuilding after a career you loved. It isn't about polishing your CV. It helps you understand who you are beyond your job title, what you want next, and how your experience translates into a new direction. You leave with clarity, a plan, and the confidence to act on it.
Who is career transition coaching for?
It's for professionals at a turning point: people who have recently left a job or lost one, specialists who have spent 10 or more years in one field and feel stuck, and expats rebuilding their lives after relocating. It's also for anyone who knows the old path no longer fits but doesn't yet see the new one. My clients include lawyers, humanitarians, psychologists, IT specialists, managers, and women who carry everything and rarely stop to ask what they want.
What is identity transition coaching?
Every big change asks two questions: what do I do next? and who am I now? Most people try to answer the first while skipping the second, and that's why they feel stuck. Identity transition coaching works with the deeper shift. We acknowledge what you're leaving behind, explore who you have become through your experience, and gradually build a next chapter that fits the person you are today, not the one you were ten years ago. It's for anyone whose title, country, or role has changed and who is asking, "Who am I without it?"
Do you work with UN and humanitarian professionals?
Yes, this is at the heart of my work. I spent many years in international humanitarian work myself, so I understand the mission-driven identity, the duty stations, the relocations, and the uncertainty the sector is facing today. You won't need to explain what a P-level or a rotation means. We can go straight to what matters: what's next for you.
Can coaching help after leaving the UN?
Yes. Leaving the UN is rarely just a job change. It often feels like losing a part of who you are, your community, and your sense of purpose. Coaching gives you space to grieve that honestly, recognise the skills and values you carry with you, and build a next chapter on your own terms. That might be another international role, a private practice, consulting, or something entirely new.
What is identity transition coaching?
When your career changes, your identity changes with it. Identity transition coaching works with that deeper shift: the question "Who am I without my title?" Instead of rushing to the next job, we explore your values, strengths, and priorities as they are now, not as they were ten years ago. That way your next step reflects who you've become.
What is NEXT IDENTITY™?
NEXT IDENTITY™ is my coaching method for professionals in transition. It has five stages: Release (letting go of what no longer fits), Awareness (seeing clearly who you are now), Reset (redefining your values and priorities), Resources (recognising what you already bring), and Navigation (choosing and moving towards your next direction). It has been tested with 25 clients across 9 countries.
Do you work with clients internationally?
Yes. I work with clients around the world and have lived and worked in many countries myself, so I understand the realities of expat and international life. Sessions are available in English, Spanish, and Russian.
Are coaching sessions online?
Yes, all sessions take place online via video call, so you can join from anywhere, whether you're at home, at a duty station, or in the middle of a relocation. We choose a time that works across time zones.
What does an ACC ICF coach mean?
ICF is the International Coaching Federation, the world's leading professional body for coaches. ACC stands for Associate Certified Coach, an internationally recognised credential. To earn it, a coach must complete accredited coach training, log at least 100 hours of coaching with clients, work with a mentor coach, pass a performance assessment and the ICF exam, and follow the ICF Code of Ethics. For you, it means working with a trained, accountable professional who follows international standards of confidentiality and ethics.
Privacy Policy
Personal Data Processing
I respect your privacy and am committed to protecting your personal information.
When you contact me, book a call, purchase coaching services, subscribe to updates, or otherwise interact with this website, I may collect and process the following personal information:
However, certain information may be necessary in order to schedule and deliver coaching services, communicate effectively, and process payments.
Purpose of Data Collection
Your personal data is collected and processed solely for the following purposes:
Confidentiality of Coaching Sessions
All information shared during coaching sessions is treated as strictly confidential.
Information disclosed during coaching conversations will not be shared with third parties without your prior consent, except where disclosure is required by applicable law or where there is a substantial risk of harm to yourself or others.
Data Storage and Security
Reasonable organizational and technical measures are implemented to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction.
Personal information is stored securely and access is limited only to persons who require such access for the provision of coaching services and related administrative purposes.
Data may be stored using secure electronic systems, email providers, scheduling platforms, payment processing systems, and cloud-based services that implement appropriate security measures.
Retention of Personal Data
Personal data is retained only for as long as necessary to:
Client Rights
Subject to applicable legislation, you may have the right to:
Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Zoya Golovneva, Zoya G Coaching
Email: zoyag.coach@gmail.com
I respect your privacy and am committed to protecting your personal information.
When you contact me, book a call, purchase coaching services, subscribe to updates, or otherwise interact with this website, I may collect and process the following personal information:
- First and last name;
- Email address;
- Telephone number or other contact details;
- Information voluntarily provided during inquiries, coaching sessions, questionnaires, or assessments;
- Billing and payment-related information necessary for processing payments and maintaining financial records.
However, certain information may be necessary in order to schedule and deliver coaching services, communicate effectively, and process payments.
Purpose of Data Collection
Your personal data is collected and processed solely for the following purposes:
- scheduling and conducting coaching sessions;
- communicating regarding consultations, appointments, and coaching services;
- issuing invoices and processing payments;
- maintaining client records and service documentation;
- responding to inquiries and service requests;
- complying with applicable legal, tax, accounting, and regulatory obligations;
- improving the quality of coaching services.
Confidentiality of Coaching Sessions
All information shared during coaching sessions is treated as strictly confidential.
Information disclosed during coaching conversations will not be shared with third parties without your prior consent, except where disclosure is required by applicable law or where there is a substantial risk of harm to yourself or others.
Data Storage and Security
Reasonable organizational and technical measures are implemented to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction.
Personal information is stored securely and access is limited only to persons who require such access for the provision of coaching services and related administrative purposes.
Data may be stored using secure electronic systems, email providers, scheduling platforms, payment processing systems, and cloud-based services that implement appropriate security measures.
Retention of Personal Data
Personal data is retained only for as long as necessary to:
- provide coaching services;
- fulfill contractual obligations;
- comply with legal, accounting, and tax requirements;
- resolve disputes and protect legitimate interests.
Client Rights
Subject to applicable legislation, you may have the right to:
- obtain information about the processing of your personal data;
- request access to your personal data;
- request correction of inaccurate or incomplete information;
- withdraw consent for the processing of personal data where processing is based on consent;
- request deletion of personal data where legally permissible.
Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Zoya Golovneva, Zoya G Coaching
Email: zoyag.coach@gmail.com
Feel free to contact me
Zoya Golovneva
Identity transition and career coach
Email: zoyag.coach@gmail.com
